KDSN RADIO News
Crawford County Memorial Hospital Providers Recognized for Patient Experience
Denison, IA — March 30, 2026 — Crawford County Memorial Hospital (CCMH) is proud to announce
that five of its healthcare providers have achieved Press Ganey Likelihood to Recommend scores in the
90th percentile in the last quarter, placing them among the top-performing for patient experience.
The providers include:
• Dr. Michael Luft
• Dr. Rick Malyszek
• Dr. David Wright
• Dr. Libby Ranniger
• Julie Graeve, ARNP
The Press Ganey Likelihood to Recommend score measures how likely patients are to recommend their provider to others. This is a widely recognized benchmark of patient satisfaction and quality of care.
Achieving the 90th percentile means these providers scored higher than 90% of their peers across the
country—an indicator of exceptional performance in delivering compassionate, high-quality care.
This recognition highlights their commitment to creating a safe, supportive, and collaborative care
environment where patients feel heard, respected, and confident in their care. Patients’ perceptions of
safety, clear communication, and teamwork influence the scores.
To sustain this level of excellence, our team continuously prioritizes patient-centered care and strong
communication. CCMH fosters a culture that values both safety and compassion for our patients.
This achievement reflects not only the excellence of these providers but also the strength of the entire
CCMH care team. CCMH is committed to delivering the highest quality care to every patient.
The mission of Crawford County Memorial Hospital is to provide efficient and effective health care
services to all persons within Crawford County and the surrounding area. These services are available to persons who suffer from acute or chronic diseases, traumatic injuries, or who are in need of education and/or training in order to maintain a positive lifestyle.
